Troubleshooting the install

Run every command here from inside the zelvynta-platform folder.

See what is runningCopy Anchor Link

docker compose -f infra/compose/docker-compose.yml ps

To read one service's log, add its name. For example, for the app:

docker compose -f infra/compose/docker-compose.yml logs web

Other service names are worker, mongodb, redis, caddy and updater.

"A setup token already exists for this installation"Copy Anchor Link

A setup token was already created for this database. It is shown only once, when it is created. There is no built-in way to show it again yet.

"Invalid setup token."Copy Anchor Link

The token you entered doesn't match. Paste it again with no extra spaces before or after it.

"This installation has already been set up."Copy Anchor Link

The Owner account already exists. Go to /login on your domain and sign in.

"Installation is not ready yet."Copy Anchor Link

No setup token has been created yet. Follow Create the setup token.

getaddrinfo ENOTFOUND mongodb when creating the tokenCopy Anchor Link

The command used the database address from .env, which only works inside Docker. Run the command exactly as shown in Create the first admin account, with directConnection=true in the address.

HTTPS certificate is not issuedCopy Anchor Link

Caddy can only get a certificate when all of these are true:

• Your domain's A record points to this server's public IP address.
• Ports 80 and 443 are open to the internet.
• SITE_ADDRESS in .env is your domain, without https://.

Read Caddy's log to see the exact error:

docker compose -f infra/compose/docker-compose.yml logs caddy

After you fix the cause, restart Caddy:

docker compose -f infra/compose/docker-compose.yml up -d --force-recreate caddy